Privacy Policy
This policy explains what data we collect and how we handle your photos and videos.
Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We collect the following types of information to provide and improve our service:
- Account Information — Your name, email address, and other details you provide when creating an account.
- Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
- Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
- Cookies — Small data files stored on your device to remember preferences and improve your experience.
- Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
Photos and AI Video Generation
The dedicated AIWallRun workflows upload your selected photo to the service's configured storage and send it, together with a reference video and template instructions, to an external AI video provider. Processing happens in the cloud, not entirely on your own device. Generated videos and job records are stored so that you can return to your account, check progress and download a completed result. User jobs are not made public by default.
Job history requires an account. Photos and generated files use publicly reachable storage links so the video provider and player can access them. Anyone with a media link can access that file; it is not protected by the history page login. Files are not added to a public example gallery by default.
Do not upload confidential images or a person's likeness without permission. We do not promise an automatic seven-day deletion period. To request access to or deletion of uploaded media and associated records, use support tickets. Provider handling is also subject to the applicable provider's terms and privacy practices.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve the service.
- Process transactions and send related confirmations.
- Send technical notices, security alerts, and support messages.
- Respond to your questions, feedback, and support requests.
- Detect, prevent, and address fraud and abuse.
Data Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With service providers who help us operate the service, as needed to provide storage, authentication, payment and AI processing.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users.
Data Security
We implement industry-standard security measures including access controls and secure transport where configured. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.
Your Rights
You have the right to access, update, export, or delete your personal information. Use the account controls that are available, or contact support through this website to request assistance.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact Us
If you have questions about this Privacy Policy, please use support tickets.
Free preview eligibility
For free AIWallRun previews, we record a pseudonymous Google account identifier, a signed browser identifier in a cookie and local storage, and the daily claim slot. These limits help prevent repeated free claims and control daily availability. Preview processing uses temporary server files that are deleted after processing; the saved preview itself contains a watermark.

